Shipping policy

How much does shipping cost? 
We offer complimentary shipping on all orders over $600 USD. A flat rate of $20 USD applies to orders under this amount. An express delivery option is also available for $50 USD. 

Returns are free of charge. Please note that shipping fees are non-refundable in the event of a return. 

Is a signature required? 
At checkout, you can choose whether a signature is required upon delivery. If selected, the parcel will be released once it has been signed by the client.

Can I change my address or modify my order after it ships? 
In most cases, we’re unable to modify an order or update the address once it has shipped. If your package is already in transit, please contact UPS with your tracking number to request a re-delivery or re-direction. 

If your order has not yet shipped, please reach out to Akris Customer Service promptly. Our team will gladly review your order and assist with any available modifications before dispatch. 

Could You Deliver to a PO Box or Mailbox?  
For security and logistical reasons, Akris does not process any orders requesting delivery to a collection center for international shipments or to a P.O. Box. All Akris packages are delivered by local couriers to the address provided on the order. If you have any questions about our delivery policies, please contact our Customer Service team for assistance.

What if I want to send an order as a gift?  
We offer complimentary gift wrapping, and we can leave the order slip out of the box upon request. Please leave us a message in the Comments section during checkout to request this service.