Akris offers exclusive in-store services to accommodate the individual interests of all our clients. Whether you need to return an online order, have a garment altered, or want a personal styling appointment, these are all examples of the kinds of luxury service that is offered in select Akris stores in Europe and the USA. Just scroll down to find out more.
1. Return In-Store
Any online order can be returned at any Akris store.
1. Bring the product to the store with the receipt, and the staff will return it for you free of charge.
2. You will receive an email confirmation once the refund is processed. From there, it will take 1-3 business days for the amount to show on your original payment method.
If you would like to exchange your product, the store staff will help you choose a different size or style. If you would like to exchange for a new item, you may need to ask for a refund of the original order first, and then make a new purchase in-store.
2. Personal Shopping
Want an on-demand personal stylist? Book an appointment at one of our stores in Atlanta, New York, Palm Beach, Bal Harbour, Dallas, Houston or Boston to discover the latest collections and timeless Akris Architectural pieces; and receive assistance from our dedicated and qualified staff.
3. Anytime Shopping
Have you ever dreamed of visiting your favorite store late in the evening, on a Sunday, or early in the morning? At Akris, you can.
Book a private in-store appointment outside of normal opening hours: a store associate will be happy to schedule a time slot that works best for you, and assist with any styling needs you may have.
Visit the store locator to find your nearest store, and schedule a time. We look forward to assisting you!
4. At Home Service
Are you an existing customer? You can request a visit to your home address and try on a selection of styles in the comfort of your own home and receive personalized shopping support from a dedicated store associate.
Please note that we reserve the right to provide this service on a discretionary basis.
Did you know that at Akris you can add a finishing touch to your purchase, if it includes pieces from the Current Collection, at no additional costs? We have in-house tailors in New York, Boston, Palm Beach and, in Europe, in London, Vienna, Cannes, Monaco, Hamburg, Dusseldorf, Frankfurt.
Visit a store and enjoy this very exclusive service!
6. Never Carry Home A Shopping Bag Again
Visit a store and shop at Akris, and if you’re unable to bring everything home yourself, or if you have other activities where the bags will be nothing but a hindrance, an associate can send your purchases to your desired address.
7. Style Ideas, On Your Doorstep
Are you thinking about a new look but have no time to put it together? Don’t worry, we will send you a personally selected outfit. Our stylist will handpick items so that you look and feel at your best and will send them to you. You only pay for what you keep. Shipping and returns are on us.
Only for customers already registered in the store and previously left their sizes and preferences.
8. Have It Your Own Way
Do you like a specific style but need it in your own color or in a different fabric? Just ask.
We will check if possible. Talk to us while visiting us in store, or give us a ring.